Privacy Policy

Last Updated: January 13, 2026

At Inzure Mutual ("we," "us," or "our"), we are committed to protecting your privacy and ensuring transparency about how we handle information. This Privacy Policy explains our practices regarding data collection, use, and protection.

As a decentralized protocol, we prioritize user privacy and minimize data collection to only what is necessary for platform functionality.

1. Information We Collect

1.1 On-Chain Data

When you interact with our smart contracts, the following information is recorded on the Mantle blockchain:

  • Your wallet address
  • Transaction details (coverage purchases, stakes, claims)
  • Coverage amounts, durations, and premiums paid
  • Claim submissions and outcomes
  • Staking activities and reward distributions

Note: Blockchain data is publicly accessible and immutable. We cannot delete or modify this information.

1.2 Technical Information

When you access our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on the platform
  • Referral sources

1.3 Communications

If you contact us through email, Discord, Telegram, or other channels, we collect the information you provide in those communications.

1.4 Information We Do NOT Collect

  • We DO NOT collect your private keys or seed phrases
  • We DO NOT require account registration or personal identification
  • We DO NOT track your activity across other websites
  • We DO NOT sell your data to third parties

2. How We Use Your Information

We use collected information for the following purposes:

  • Platform Operation: To provide, maintain, and improve the insurance protocol functionality
  • Claims Processing: To verify claims, assess validity, and process payouts
  • Security: To detect and prevent fraud, abuse, and security vulnerabilities
  • Analytics: To understand user behavior and improve user experience
  • Communication: To respond to inquiries and provide customer support
  • Compliance: To comply with legal obligations and enforce our Terms

3. Cookies and Tracking Technologies

3.1 Cookies We Use

Essential Cookies

Required for basic platform functionality, including wallet connection state and user preferences.

Analytics Cookies

Help us understand how users interact with the platform to improve performance and user experience.

Performance Cookies

Monitor platform performance, load times, and technical issues.

3.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may impact platform functionality.

4. Data Sharing and Disclosure

4.1 Third-Party Services

We may share information with third-party service providers who assist in:

  • Website hosting and infrastructure (e.g., Vercel, AWS)
  • Analytics and monitoring (e.g., Google Analytics)
  • Blockchain infrastructure (e.g., RPC providers)
  • Communication platforms (e.g., Discord, Telegram)

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

4.4 Public Blockchain Data

All on-chain transactions are publicly visible on the Mantle blockchain and can be viewed by anyone using block explorers.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: SSL/TLS encryption for all data transmission
  • Access Controls: Restricted access to sensitive systems and data
  • Monitoring: Continuous security monitoring and incident response
  • Audits: Regular security audits and vulnerability assessments

Note: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

6.1 Access

Request access to the personal information we hold about you.

6.2 Correction

Request correction of inaccurate or incomplete information.

6.3 Deletion

Request deletion of your personal information, subject to legal and operational requirements. Note that blockchain data cannot be deleted.

6.4 Opt-Out

Opt-out of certain data collection practices, such as analytics cookies.

6.5 Data Portability

Request a copy of your data in a portable format.

Exercising Your Rights

To exercise any of these rights, contact us at privacy@defiinsurance.io. We will respond to your request within 30 days.

7. International Data Transfers

As a decentralized protocol, your information may be processed and stored in various countries where our service providers operate. This may include countries outside your jurisdiction.

We ensure appropriate safeguards are in place for international data transfers, including contractual agreements and compliance with applicable data protection laws.

8. Data Retention

We retain information for as long as necessary to:

  • Provide platform services and support
  • Comply with legal obligations and resolve disputes
  • Enforce our agreements and policies
  • Prevent fraud and ensure security

Blockchain data is permanently recorded and cannot be deleted. This includes all transaction history, coverage details, claims, and staking activities.

9. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

We will notify users of material changes by:

  • Posting a notice on the platform
  • Updating the "Last Updated" date at the top of this policy
  • Announcing through our communication channels

Your continued use of the platform after changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

📧

Email

privacy@defiinsurance.io

💬

Discord

discord.gg/defiinsurance

📱

Telegram

t.me/defiinsurance

Your Privacy Matters

We are committed to maintaining your trust and protecting your privacy. As a decentralized protocol, we minimize data collection and prioritize transparency in all our data practices.